Grupo Pragma Consultores’ TICs division is our specialized unit for company services whose core business is IT services.
We help our customers improve the quality, productivity and competitiveness of their business by improving their processes and optimizing their equipment. Process improvements are strategic actions with a high organizational, competitive and economic impact.
Certification, for those organizations aiming to be certified, is achieved as the culmination of process improvement: for Grupo Pragma Consultores, neither Process Improvement nor certification is a commodity.
We are able to build practical solutions, integrating the useful aspects of theory and knowing which academic aspects should be deferred in order to achieve realistic results.
We have an execution capacity in every stage of the process: strategy, design, development and implementation.
We are a team of professionals with extensive knowledge of the business, its needs and problems, with experience in the application of quality models, mainly CMMI® and ISO, as well as in defining and implementing development methodologies.
We are a Transition Partner of the Carnegie Mellon University’s Software Engineering Institute (SEI-CMU), and we have one of the few Lead Appraisers in Latin America.
Our Services
• Software Process Improvement Services based on standard improvement models (CMMI®, ISO 9000)
- Consulting to achieve aims defined by an improvement model.
• Methodological Support Services
- Continuous service where Pragma's expert consultants provide support to their customers in their internal initiatives to improve processes or methodology.
• Ad-Hoc Methodology Definition Services
- Definition and implementation of a methodology for a specific purpose.
• Team integration for CMMI® model appraisal
- Providing Team Members to conduct appraisals.
• Quality Office
- Quality assurance service for processes and intermediate work products.
• SCAMPISM A Appraisals
- Conducted by our Lead Appraiser for those organizations looking to obtain a rating before the SEI according to the CMMI® model.
•SCAMPISM B or C Appraisals
- Conducted by the Lead Appraiser or, alternatively, by an expert consultant trained in this method, the interpretation and application of the CMMI® model by the organization is validated.
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